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ftm Radio Page - week ending August 7, 2020

Anxiety drove shifts in listener behavior
from news to background music

As major measurement institutes have stood back from in-person interviewing broadcasters - and others - remain interested in the effect of lockdowns on radio listening. As best it can be measured evidence across the realm is rather consistent. As lockdowns came into force listening at home increased and, unsurprisingly, fell in vehicles. And, too, listening to new channels rose against music-only channels.

UK measurement service RAJAR released this week its “Listening in Lockdown” report illuminating listener behavior from April through July. RAJAR implemented a tracking panel from the first of April of 1,000 diary keepers who submitted monthly data online or via a mobile phone app. In addition, select data from public broadcaster BBC and commercial broadcasters Global Media and Bauer Media was supplied. (See more about radio audience here)

The RAJAR tracking panel showed measurable increases on radio reach (8%) and time spent listening (39%) during the early lockdown phase. Morning peak listening moved from 8am to 10am. Global Media’s internal tracking showed “listeners were feeling more scared, less resilient and more unsure during this period, hence the increased need for additional news (and) information.” (See more about media in the UK here)

As time progressed - mid-April to mid-May - this listening pattern continued: lots of at-home listening, little or no at-work or in-car listening. More people began listening for “background.” Weekend listening rose.

As the lockdown in the UK eased from mid-May listener behavior remained high. Global Media’s tracking showed listeners less anxious. RAJAR tracking showed increased attention to “easy listening” channels. Interestingly, more listeners reported finding new radio channels, much of that online.

In June overall listening shifted again, slightly. In-home listening dropped a bit as in-car and at-work listening rose. “Despite radical change and disruption to lifestyles and routines, it has remained as relevant and essential as ever, even seeing growth in audiences and repertoires, with evidence of many people discovering or rediscovering the most durable of broadcast formats,” said the RAJAR report.


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